Member Privilege Program

Your member Online Account panel allow you to check your order history and account balance.

STEP 1:
Go to the Pending Job List page and click on link “Resend” to see what are the artwork error(s) detected by our pre-press team.

STEP 2:
Note the errors and make the corrections on your artwork file.

STEP 3:
Upload the corrected artwork file to us by clicking the link “Resend” in the Action column. (Note: If you are resending more than 1 file, you are required to zip them up first before upload)

STEP4 :
Go back to, or refresh the Pending Job List page to check the order status. (We will update the status of your pending job within 4 hours.)

If status is “Reject”, go back to STEP 1 If resent file is “OK”, we will proceed to print. FYI, you can check your past pending jobs at “Pending Job History”.